WhatsApp Cloud Channel Media Issue in Self Hosted Environment
TLDR luissantosdev encountered a problem with WhatsApp Cloud channel using local storage. pranavrajs recommended using cloud storage. After setup, issue was resolved.
1
1
Dec 13, 2022 (12 months ago)
luissantosdev
01:32 PMWhat can it be?
Installation Environment ( Self hosted ) : ( Ubuntu / Docker / Caprover ).
Chatwoot v2.11.0, problem persists since primary version installed.
The problem only occurs on the WhatsApp Cloud channel, I have another inbox with the Twillio channel and it works normally on the same installation.
Dec 14, 2022 (12 months ago)
pranavrajs
05:08 AMluissantosdev
11:58 AMluissantosdev
07:05 PMpranavrajs
08:02 PMpranavrajs
08:02 PMJan 03, 2023 (11 months ago)
luissantosdev
12:10 PMChatwoot
Indexed 2214 threads (46% resolved)
Similar Threads
WhatsApp Cloud Channel Setup Issue in Chatwoot
mobioki is having trouble setting up WhatsApp Cloud Channel in Chatwoot, despite correct credentials and tokens. Both sojan_official and Michael T engaged, no solution provided yet.
WhatsApp Channel Saving Issue on Chatwoot
alext experienced difficulties saving the WhatsApp channel on Chatwoot, but resolved it. Afterwards, sojan_official identified audio message non-delivery as a bug.
Issues with Avatars and Image Viewing in Chatwoot Installation
apfatzgo faced issues viewing avatars and images in their Chatwoot installation via Caprover, while sojan_official suggested configuring a storage provider as 'local' storage is not supported on Caprover.