WhatsApp Channel Setup Issues
TLDR srestrepol2018 reported issues with messages not reaching end users; sojan_official asked about access tokens. dandumit faced issues with callback URL and SSL.
Powered by Struct AI
3
6mo
Feb 13, 2023 (10 months ago)
srestrepol2018
srestrepol2018
03:12 PMI have a query, I set up the WhatsApp channel on the tool, I receive the messages but when I get the messages they do not reach the end user
Feb 14, 2023 (10 months ago)
sojan_official
sojan_official
09:24 AMare you using a verified business access token or a temporary token?
Jun 07, 2023 (6 months ago)
dandumit
dandumit
11:54 AMI am trying to configure as well but I am stucked on callback url. have you used ssl ?
Chatwoot
Chatwoot | Knowledge Base powered by Struct.AI
Indexed 2221 threads (46% resolved)
Similar Threads
WhatsApp Cloud Channel Setup Issue in Chatwoot
mobioki is having trouble setting up WhatsApp Cloud Channel in Chatwoot, despite correct credentials and tokens. Both sojan_official and Michael T engaged, no solution provided yet.
6
10mo
Configuring Webhooks in WhatsApp using Chatwoot
Rishabh17 had trouble configuring webhooks in WhatsApp. sojan_official guided them. b.came reported issues with a Facebook callback URL.
4
13mo
WhatsApp API Callback URL Validation Issue
dandumit faced an issue with callback URL validation in WhatsApp API. sojan_official suggested using HTTPS, while rolymaz recommended checking SSL certificate for errors.
5
5mo
Solved