WhatsApp Audio Format Issue and Error 500
TLDR Gustavo83 was facing an issue with WhatsApp audio recording format and error 500 after an update. sojan_official recommended creating a GitHub issue, while giquieu clarified audio codec requirements. Gustavo83 resolved the issue using console and chatgpt.
Apr 13, 2023 (8 months ago)
Apr 24, 2023 (7 months ago)
May 02, 2023 (7 months ago)
May 03, 2023 (7 months ago)
May 09, 2023 (7 months ago)
May 16, 2023 (7 months ago)
ActionView::Template::Error (undefined method `additional_attributes' for nil:NilClass):
1: json.additional_attributes resource.additional_attributes
2: json.availability_status resource.availability_status
3: json.email resource.email
4: json.id resource.id
May 17, 2023 (6 months ago)
Indexed 2221 threads (46% resolved)
WhatsApp Channel Saving Issue on Chatwoot
alext experienced difficulties saving the WhatsApp channel on Chatwoot, but resolved it. Afterwards, sojan_official identified audio message non-delivery as a bug.
Issues with Dialogflow and Whatsapp Cloud API
einlight had issues with the Dialogflow part not working for their Whatsapp Cloud API and requested assistance. arturom. suggested checking a manual from respond.io, and confirmed that the copying method for the JSON key, used by einlight, worked for them. The issue remained unresolved.
Issues Syncing WhatsApp Templates with Chatwoot
kreliac was having trouble syncing WhatsApp templates with Chatwoot. ziekbaboon asked for further information, and finally glauber0781 clarified that Chatwoot doesn't support templates with headers, resolving the issue.
Troubleshooting Chatwoot-WhatsApp Image Transfer Issue
themanojdhiman reported issues with image transfer from Chatwoot to WhatsApp and vice versa. sojan_official troubleshooted the issue by suggesting a change of storage service. Switching to AWS S3 fixed the issue for themanojdhiman.
Issue with Sending WhatsApp Templates via API
Eduardo S was having trouble sending WhatsApp templates via the API using WhatsApp Cloud and version 2.11.0. sojan_official provided a helpful link which resolved the issue.