#aws

Using SES as Email Service for Chatwoot

TLDR _AvitAlkA_ inquired about using SES for email within Chatwoot, and v_shnu confirmed its potential for outgoing/transactional purposes, but inbound is still pending.

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May 04, 2022 (20 months ago)
v_shnu
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v_shnu
08:27 AM
SES should work just fine. We use SES internally for Chatwoot Cloud.
_AvitAlkA_
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_AvitAlkA_
08:47 AM
Therefor as I understand I can use SES as email service but there is no support of parsing the incoming emails through SES,
there is an open issue about it: https://github.com/chatwoot/chatwoot/issues/2660
right?
v_shnu
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v_shnu
08:52 AM
Yes it should work for the outgoing/transactional part. Inbound email support is pending.
_AvitAlkA_
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_AvitAlkA_
08:54 AM
understood, thank you 🙂