Using Chatwoot for ERP Consultancy Ticket Management

TLDR turkertunali inquires if Chatwoot could manage client tickets for ERP consultancy. d3x73rz1n shares their positive experience of integrating a similar system with Chatwoot.

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turkertunali
Sat, 15 Jul 2023 09:22:58 UTC

Hello. I am an ERP consultant and my clients are looking for a solution to make queries on my website. They will create a ticket and I will reply them later. Can Chatwoot help me to manage my tickets?

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Needle
Sat, 15 Jul 2023 09:22:59 UTC

Please add any additional information to this thread. The team will follow up.

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turkertunali
Sat, 15 Jul 2023 09:23:57 UTC

I need to create a user and password to each of my clients. They can only see their tickets.

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turkertunali
Sat, 15 Jul 2023 09:26:44 UTC

is chatwoot suitable for that?

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turkertunali
Sun, 16 Jul 2023 05:58:15 UTC

👍

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d3x73rz1n
Mon, 17 Jul 2023 20:49:10 UTC

Here at NetFree we made a system coupled to chatwoot similar to what you need. It Works very well.

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d3x73rz1n
Mon, 17 Jul 2023 20:49:56 UTC

a simple demo