Troubleshooting WhatsApp Replies Not Reaching Clients
TLDR Egejo has an issue with replies not reaching clients on a self-hosted instance. sojan_official suggested checking sidekiq and web/worker logs for errors.
Jan 14, 2023 (11 months ago)
I also tested with the Temporary access token provided at the Meta Developers, also restarde the service but still the same.
I'm not using templates or anything yet just regular test reply...
Please any guide what could be or that I should check?
Jan 17, 2023 (11 months ago)
Jan 18, 2023 (11 months ago)
Indexed 2214 threads (46% resolved)
Troubleshooting Bot Message Delivery Failure in WhatsApp
aschneider requested help with bot messages failing on WhatsApp. sinbad238 suggested disconnecting the agentbot while sojan_official affirmed recent updates removed such restrictions. Despite efforts, aschneider still couldn't resolve the issue.
Issues with WhatsApp Cloud Connection on Chatwoot
livinxdead experiences issues with WhatsApp cloud connection on Chatwoot. ziekbaboon suggests checking Sidekiq but realizes they have a hosted version. sojan_official recommends contacting support for assistance.
Resolving Whatsapp Access Expiration Issue
mkarzoun asked how to fix a Whatsapp connection issue. sojan_official and lourenco9597 suggested regenerating tokens and checking webhook configurations, but the issue remained unresolved.