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Troubleshooting Telegram Inbox on Chatwoot Installation with Docker

TLDR Vailfox had trouble receiving messages from their Telegram bot on Chatwoot after Docker installation but resolved the issue by exposing Chatwoot on the default https 443 port.

10mo

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Jan 26, 2023 (10 months ago)

Vailfox

05:02 PM

Hi, I'm new to Chatwoot and I've installed it with Docker Compose on my Linux Server.
I wish to use Telegram inbox so... I've created a Bot with Telegram's BotFather, get the Token and add new Telegram Inbox on Chatwoot. My problem is that I can't receive any message from Telegram Bot to Chatwoot... no conversation appear after I write a message to Telegram bot...
I've exposed chatwoot url like that http://www.myurl.com:3000/
How can I solve my problem? Thank you in advance for any suggestions.

Jan 27, 2023 (10 months ago)

Vailfox

08:43 AM

😩

Jan 30, 2023 (10 months ago)

Vailfox

02:53 PM

I've resolved the problem by exposing CW on default https 443 port

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