Troubleshooting Chatwoot Installation Restart Issue
TLDR mh2753 experienced issues with restarting the Chatwoot installation. v_shnu provided a diagnostic process, but the problem was due to lack of disk space. v_shnu shared where to find logs in the future.
v_shnu
Mon, 12 Sep 2022 11:39:43 UTCWhat is the output of `systemctl restart`?
v_shnu
Mon, 12 Sep 2022 11:41:09 UTCCould you try killing the process manually and try again?
```
ps -aux | grep chatwoot
kill
mh2753
Mon, 12 Sep 2022 11:50:09 UTCThanks for the response. It turns out there was no space left on device. After clearing some logs, it has now worked.
mh2753
Mon, 12 Sep 2022 11:50:27 UTCBut in the future, is there a way for me to look at some logs? I coudnt find any server/process logs anywhere
v_shnu
Mon, 12 Sep 2022 11:59:53 UTChttps://www.chatwoot.com/docs/self-hosted/deployment/chatwoot-ctl#viewing-logs
v_shnu
Mon, 12 Sep 2022 12:05:52 UTCChatwoot being wrapped as a systemd service uses the journald logging. You can use journactl to view the logs. `cwctl --logs ` is a wrapper around these.
mh2753
Mon, 12 Sep 2022 11:23:13 UTCHi 👋. My chatwoot installation has suddenly refused to restart. running "sudo systemctl restart chatwoot.target" does not bring up the server. I do see a " ruby bin/rails server -p 3000 -e production" running but no puma application. Since I have no experience with ruby on rails, can someone please guide me where to find the logs or where to start looking. Thanks