Troubleshooting Chatwoot Installation and Setup
TLDR lauuu faces issues while setting up Chatwoot. v_shnu provides troubleshooting strategies such as commenting out a line in the script, passing a variable to the script, and creating a new VM, but the problems persist.
v_shnu
Fri, 24 Jun 2022 06:56:43 UTChey lauuu , what does it say at the end?
lauuu
Fri, 24 Jun 2022 16:02:24 UTCv_shnu thanks. I see this: WARNING: apt does not have a stable CLI interface. Use with caution in scripts. Reading package lists... Building dependency tree... Reading state information... postgresql is already the newest version (12+214ubuntu0.1). postgresql-contrib is already the newest version (12+214ubuntu0.1). redis-server is already the newest version (5:5.0.7-2ubuntu0.1). The following packages were automatically installed and are no longer required: linux-headers-5.4.0-26 linux-headers-5.4.0-26-generic linux-image-5.4.0-26-generic linux-modules-5.4.0-26-generic linux-modules-extra-5.4.0-26-generic Use 'apt autoremove' to remove them. 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. adduser: The user `chatwoot' already exists.
v_shnu
Fri, 24 Jun 2022 17:40:25 UTCLooks like you re-run the script? Did it fail before?
v_shnu
Fri, 24 Jun 2022 17:47:20 UTCThis is now failing as the user chatwoot is already present
v_shnu
Fri, 24 Jun 2022 17:47:53 UTCcould you comment out line 219 in the script and try again? the line that says the following ```219 configure_rvm```
lauuu
Fri, 24 Jun 2022 21:17:56 UTCit worked. Thanks a lot!
lauuu
Mon, 04 Jul 2022 20:37:21 UTChi v_shnu I have tried to uninstall chatwoot so that I could install it again to set up the domain properly
lauuu
Mon, 04 Jul 2022 20:37:42 UTCwhen I try to run the script it fails and this is what the log shows
lauuu
Mon, 04 Jul 2022 20:37:43 UTC[5/5] Building fresh packages...
Done in 7.36s.
Everything's up-to-date. Nothing to do
Database 'chatwoot_production' already exists
rake aborted!
ActiveRecord::ProtectedEnvironmentError: You are attempting to run a destructive action against your 'production' database.
If you are sure you want to continue, run the same command with the environment variable:
DISABLE_DATABASE_ENVIRONMENT_CHECK=1
/usr/local/rvm/gems/ruby-3.0.4/gems/activerecord-6.1.5.1/lib/active_record/tasks/database_tasks.rb:63:in `check_protected_environments!'
/usr/local/rvm/gems/ruby-3.0.4/gems/activerecord-6.1.5.1/lib/active_record/railties/databases.rake:18:in `block (2 levels) in
lauuu
Mon, 04 Jul 2022 20:37:50 UTCcould you help?
v_shnu
Tue, 05 Jul 2022 12:06:35 UTCThis is due to production chatwoot database being already created.
v_shnu
Tue, 05 Jul 2022 12:07:06 UTC`DISABLE_DATABASE_ENVIRONMENT_CHECK=1` pass this to script when rerunning to override this
lauuu
Tue, 05 Jul 2022 15:18:56 UTCshould place DISABLE_DATABASE_ENVIRONMENT_CHECK=1 inside install.sh at a specific line?
v_shnu
Wed, 06 Jul 2022 06:18:44 UTC```DISABLE_DATABASE_ENVIRONMENT_CHECK=1 ./install.sh master```
v_shnu
Wed, 06 Jul 2022 06:19:11 UTCyou can pass variables to a process/script like this
v_shnu
Wed, 06 Jul 2022 06:19:56 UTCIf you are installing/uninstalling multiple times, I would recommend spinning up a new instance and doing it fresh. Will be easier.
lauuu
Wed, 06 Jul 2022 17:44:41 UTCit didn't work. I'll try creating a new VM. Thanks!
v_shnu
Thu, 07 Jul 2022 04:46:34 UTCsounds good
lauuu
Fri, 08 Jul 2022 21:11:02 UTCv_shnu
lauuu
Fri, 08 Jul 2022 21:11:28 UTCsorry to bother you again. I've created a new machine, but I'm getting the same error
lauuu
Fri, 08 Jul 2022 21:11:45 UTCwarning " > @storybook/[email protected]" has unmet peer dependency "css-loader@*".
warning "@storybook/vue > [email protected]" has unmet peer dependency "typescript@*".
warning "@storybook/vue > vue-docgen-api > @vue/[email protected]" has incorrect peer dependency "[email protected]".
warning " > [email protected]" has unmet peer dependency "webpack@>=1.11.0".
warning " > [email protected]" has unmet peer dependency "webpack@^4.0.0 || ^5.0.0".
[5/5] Building fresh packages...
Done in 7.57s.
Everything's up-to-date. Nothing to do
Database 'chatwoot_production' already exists
rake aborted!
ActiveRecord::ProtectedEnvironmentError: You are attempting to run a destructive action against your 'production' database.
If you are sure you want to continue, run the same command with the environment variable:
DISABLE_DATABASE_ENVIRONMENT_CHECK=1
/usr/local/rvm/gems/ruby-3.0.4/gems/activerecord-6.1.5.1/lib/active_record/tasks/database_tasks.rb:63:in `check_protected_environments!'
/usr/local/rvm/gems/ruby-3.0.4/gems/activerecord-6.1.5.1/lib/active_record/railties/databases.rake:18:in `block (2 levels) in
lauuu
Fri, 08 Jul 2022 21:11:57 UTCI tried DISABLE_DATABASE_ENVIRONMENT_CHECK=1 ./install.sh master
lauuu
Fri, 08 Jul 2022 21:12:02 UTCbut it's the same
lauuu
Fri, 08 Jul 2022 21:23:17 UTCI restarted the chatwoot process and could access via port 3000
lauuu
Fri, 08 Jul 2022 21:23:37 UTC
lauuu
Fri, 08 Jul 2022 21:25:31 UTCbut, I wanted to set the dns domain and ssl, which doesn't look like it got done properly
lauuu
Thu, 23 Jun 2022 18:43:03 UTCthat setup log is pretty large. What exactly can i look for?