TLDR lauuu is having issues with not receiving verification emails when adding agents to her Chatwoot server. sojan_official suggested checking worker logs or the sidekiq dashboard for possible configuration errors.
you will need to look into the worker logs or your sidekiq dashboard. you should be able to see errors of there any. usually it be config errors like <@4K2760> suggested.
lauuu
Mon, 06 Jun 2022 18:20:13 UTChi team, I'm Laura. I'm working on having a self-hosted chatwoot server working. The installation went pretty smoothly and I'm the admin of the server, but when I try to add agents the verification emails are not sent. This is what I'm seeing in the logs: Jun 06 18:06:07 crchatwoot chatwoot-web.1[164888]: I, [2022-06-06T18:06:07.811994 #164888] INFO -- : [37ec6d64-e3cb-45ed-9aa6-75d658d67759] Parameters: {"name"=>"Emanuel Badilla", "email"=>"[email protected]", "role"=>"agent", "account_id"=>"1", "agent"=>{"name"=>"Emanuel Badilla", "email"=>"[email protected]", "role"=>"agent"}} Jun 06 18:06:07 crchatwoot chatwoot-web.1[164888]: I, [2022-06-06T18:06:07.846443 #164888] INFO -- : [37ec6d64-e3cb-45ed-9aa6-75d658d67759] [ActiveJob] Enqueued EventDispatcherJob (Job ID: 162a30ef-9401-447d-8e3b-3ff3109086dc) to Sidekiq(events) with arguments: "agent.added", Mon, 06 Jun 2022 18:06:07.843575648 UTC +00:00, {:account=>#>}