Troubleshooting 900+ Errors in Twilio Linked to Chatwoot
TLDR vadorequest reported experiencing over 900 errors on Twilio due to 404s on Chatwoot and issues with forwarding emails. pranavrajs suggests checking for changes in the inbox.
Jun 04, 2022 (19 months ago)
Those have been going on for the last week, alongside a few emails not properly forwarded to Chatwoot for some reason.
Jun 06, 2022 (19 months ago)
Indexed 2221 threads (46% resolved)
Troubleshooting Email Forwarding to Chatwoot
ily3414 is unable to forward emails to Chatwoot. tejaswini asks if they added Chatwoot email to their forwarding rules and provides guides for reference.
No Errors in Heroku Logs Problem
kurijji reported no errors are showing in Heroku logs or Twilio's Dashboard. sojan_official and jonathanpisarczyk aided in troubleshooting, with the issue found to be on Twilio's end.
Troubleshooting Chatwoot Agent Verification and Email Setup on AWS
dheeraj is having issues verifying agent accounts and setting up email in Chatwoot. sojan_official offers tips on configuring SMTP and MX records, but the issue remains unresolved. simas81 also reports similar problems.