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Troubleshooting 900+ Errors in Twilio Linked to Chatwoot

TLDR vadorequest reported experiencing over 900 errors on Twilio due to 404s on Chatwoot and issues with forwarding emails. pranavrajs suggests checking for changes in the inbox.

19mo

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Jun 04, 2022 (19 months ago)

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vadorequest

03:39 PM

I'm reaching out here because I haven't heard from the support all week long, and we reached a peak of 900+ errors in Twilio today, due to some 404 at the Chatwoot level.

Those have been going on for the last week, alongside a few emails not properly forwarded to Chatwoot for some reason.

Image 1 for I'm reaching out here because I haven't heard from the support all week long, and we reached a peak of 900+ errors in Twilio today, due to some 404 at the Chatwoot level.

Those have been going on for the last week, alongside a few emails not properly forwarded to Chatwoot for some reason.

Image 2 for I'm reaching out here because I haven't heard from the support all week long, and we reached a peak of 900+ errors in Twilio today, due to some 404 at the Chatwoot level.

Those have been going on for the last week, alongside a few emails not properly forwarded to Chatwoot for some reason.

Image 3 for I'm reaching out here because I haven't heard from the support all week long, and we reached a peak of 900+ errors in Twilio today, due to some 404 at the Chatwoot level.

Those have been going on for the last week, alongside a few emails not properly forwarded to Chatwoot for some reason.

Jun 06, 2022 (19 months ago)

Photo of md5-bb7251b39524b174cbd6ef1b6c6b286d

pranavrajs

05:33 PM

This URL throws 404 if the inbox is not present.

05:33

pranavrajs

05:33 PM

Was there any change in the inbox recently?

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