TLDR soyjavier experienced issues installing Chatwoot in AWS EC2 and received a connection timeout error. v_shnu suggested inspecting security group settings and running some commands to troubleshoot network connectivity, but the issue persists.
If you have the domain setup as you have shared, you only need to have port 80 and 443 open.
This looks like a security group issue as request is getting timed out. Could you double check the security group settings?
Hi, Thanks for answering, yes, I have the security groups open, and even tried opening another ports, but nothing seems to fix the problem.. 🤔
Please don't open 5432. It's exposes your database to Internet.
Could you share the output of following commands ?
``` sudo netstat -ntlp | grep 3000 ```
So chatwoot is up
could you try ``` curl http://localhost:3000/api curl localhost ```
As you can see Chatwoot is running and responding to the `/api` request.
Not sure what is going on here, to debug can you open all trafffic on all ports on the security group and see if there is any change?
Also, could you test deploying via this marketplace listing
https://aws.amazon.com/marketplace/pp/prodview-tolblk4kmdqd4
soyjavier
Wed, 19 Oct 2022 15:14:44 UTCHi..! It's my first time installing Chatwoot, and everything seems to be fine, but I can't connect, i got a "ERR_CONNECTION_TIMED_OUT" I'm in a AWS EC2 t2.medium (Don't know if its the recommended size) and in the security group I had opened the ports 80, 443 and 22. I Don't know if a I need to open any other port, or if is anything else that I need to check out.. 🤔