#feature-requests

Suggestion for Improving Conversation Continuity in Chatwoot.

TLDR no-1ne suggested providing multiple channel options for users' conversation continuity, rather than: just email. sojan_official asked them to create a GitHub issue which no-1ne did.

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Sep 19, 2022 (15 months ago)
no-1ne
Photo of md5-521584c72cb84d271edaae307a303b5f
no-1ne
08:56 AM
From web widget, Let user choose where to have Conversation continuity rather than forcing email option only which isn't very parent friendly

Currently for first time user the form asks for email,
Have a feature request, can user provide their number and choose to get responses via other supported channels like whatsapp etc

https://discord.com/channels/647412545203994635/1021342931065507861
Sep 26, 2022 (15 months ago)
sojan_official
Photo of md5-788237a2af5ff191b07ee9f215706ead
sojan_official
11:29 PM
could you add a github issue so that the request doesn't get lost
Sep 27, 2022 (15 months ago)