TLDR mipapo suggested direct links from Slack to the CW Gui. sojan_official agreed and added the suggestion for tracking in future updates.
Just an idea: Sometimes we want to jump from Slack to the CW Gui, but you need to open cw and then jump to the chat. Wouldn't it be a good idea that the first messages also includes a link to the conversation in Slack?
makes sense, i have added it to https://github.com/chatwoot/chatwoot/issues/4241 we will track this for future updates
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