#engineering-discussions

SSL Handshake Failures with Systemd and Nginx

TLDR drdaga had repeated SSL handshake failures. Despite v_shnu's advice to restart services and reinstall, the issue persisted. The installation works, but with error logs. v_shnu suggested creating a GitHub issue.

21mo

Join the chat

Apr 07, 2022 (21 months ago)

drdaga

05:52 AM

2022/04/07 00:50:04 [crit] 886#886: *381 SSL_do_handshake() failed (SSL: error:141CF06C:SSL routines:tls_parse_ctos_key_share:bad key share) while SSL handshaking, client: 160.116.22.22, server: 0.0.0.0:443
2022/04/07 04:50:34 [crit] 886#886: *435 SSL_do_handshake() failed (SSL: error:141CF06C:SSL routines:tls_parse_ctos_key_share:bad key share) while SSL handshaking, client: 184.105.139.67, server: 0.0.0.0:443

Photo of md5-310ea2ceb91b0b302b8f700488e094ad

v_shnu

06:42 AM

This is new. Could you restart the systemd chatwoot service ?

06:43

v_shnu

06:43 AM

also nginx as well

drdaga

07:57 AM

yes i restarted but same error

08:45

drdaga

08:45 AM

finally i unstalled and reinstalled everything but needed to knw why it happened

v_shnu

08:56 AM

I dont have much clue. If you could create a github issue over this, we can see if someone else encounter this in future

drdaga

09:00 AM

ok thanks

09:01

drdaga

09:01 AM

even i reinstalled again

09:01

drdaga

09:01 AM

2022/04/07 08:29:37 [crit] 40994#40994: *87 SSL_do_handshake() failed (SSL: error:141CF06C:SSL routines:tls_parse_ctos_key_share:bad key share) while SSL handshaking, client: 107.178.200.205, server: 0.0.0.0:443
2022/04/07 08:56:08 [error] 845#845: *1 connect() failed (111: Connection refused) while connecting to upstream, client: 152.57.237.13, server: chat.imaginewebstudio.com, request: "GET /cable HTTP/1.1", upstream: "http://127.0.0.1:3000/cable", host: "chat.imaginewebstudio.com"

09:01

drdaga

09:01 AM

again got this error after few mins of succesfull install

v_shnu

09:19 AM

this should be not happening

09:20

v_shnu

09:20 AM

did your installation just went down after a while?

Apr 08, 2022 (21 months ago)

drdaga

07:22 AM

installation is still working but in error logs its

2022/04/07 08:29:37 [crit] 40994#40994: *87 SSL_do_handshake() failed (SSL: error:141CF06C:SSL routines:tls_parse_ctos_key_share:bad key share) while SSL handshaking, client: 107.178.200.205, server: 0.0.0.0:443
2022/04/07 08:56:08 [error] 845#845: *1 connect() failed (111: Connection refused) while connecting to upstream, client: 152.57.237.13, server: chat.imaginewebstudio.com, request: "GET /cable HTTP/1.1", upstream: "http://127.0.0.1:3000/cable", host: "chat.imaginewebstudio.com"
2022/04/07 21:15:33 [crit] 845#845: *1070 SSL_do_handshake() failed (SSL: error:141CF06C:SSL routines:tls_parse_ctos_key_share:bad key share) while SSL handshaking, client: 192.241.214.54, server: 0.0.0.0:443
2022/04/08 01:21:16 [crit] 845#845: *1147 SSL_do_handshake() failed (SSL: error:141CF06C:SSL routines:tls_parse_ctos_key_share:bad key share) while SSL handshaking, client: 184.105.247.196, server: 0.0.0.0:443
2022/04/08 01:34:10 [crit] 845#845: *1162 SSL_do_handshake() failed (SSL: error:141CF06C:SSL routines:tls_parse_ctos_key_share:bad key share) while SSL handshaking, client: 185.220.100.248, server: 0.0.0.0:443

v_shnu

10:35 AM

okay so just to confirm

10:36

v_shnu

10:36 AM

the installation is working as expected apart from these logs ?

10:36

v_shnu

10:36 AM

sojan_official any thoughts on this one ?

drdaga

12:08 PM

yes installation is now working apart from logs

Chatwoot

Chatwoot | Knowledge Base powered by Struct.AI

Indexed 2221 threads (46% resolved)

Generate Knowledge

Similar Threads

Superadmin Console Lockout and File Download Issues

tannerdsilva faced superadmin console lockout and file download issues. sojan_official suggested storage configuration adjustments. File issue was resolved, but superadmin console lockout remains unresolved.

6mo

Failed Server Connection Issue

raymand1992 experienced a server connection establishment failure. v_shnu recommended verifying credentials and db connectivity. The issue was fixed using the .in DATABASE_URL variable.

16mo

Troubleshooting Error during 3.0.0 Update

patrickvandenhoek experienced an error while upgrading software to 3.0.0. ziekbaboon advised a backup and shared a guide to resolve git problems. After applying the solution, patrickvandenhoek reported successful update.

1mo

Issues Installing Chatwoot on Ubuntu 22.4

jorge_13494 struggled to install Chatwoot on Ubuntu 22.4 due to outdated scripts and dependency issues. v_shnu suggested the docker version. lourenco9597 offered troubleshooting tips, but the issues remained unresolved.

4mo

Resolving Invalid SMTP Configuration Issue

_atx_ experienced issues with password reset emails not being sent due to SMTP configuration. micorksen guided them to correct SMTP settings, thereby resolving the problem.