#linux

Solving Connection Issue with Chatwoot & Redis

TLDR .laureana experienced problems with Chatwoot and Redis. v_shnu helped diagnose and resolve port conflicts and completed migrations.

5mo

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Jul 06, 2023 (5 months ago)

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.laureana

07:09 AM

do you know how to fix this?

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Needle

07:09 AM

Thread automatically created by .laureana in #920670566015451176

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v_shnu

07:23 AM

looks like chatwoot is not able to connect to redis

07:26

v_shnu

07:26 AM

Which guide are you following? Have you setup postgres/redis passwords?

.laureana

07:38 AM

Hi. Im currently following this one "https://www.chatwoot.com/docs/self-hosted/deployment/docker#pre-requisites"

When i try to "docker compose run --rm rails bundle exec rails db:chatwoot_prepare" enter that command this shows

Image 1 for Hi. Im currently following this one "https://www.chatwoot.com/docs/self-hosted/deployment/docker#pre-requisites"

When i try to "docker compose run --rm rails bundle exec rails db:chatwoot_prepare" enter that command this shows

v_shnu

11:25 AM

Looks like some other services are using the port 5432 needed by Postgres. Could you check if anything else is running on 5432 on your machine?

Jul 07, 2023 (5 months ago)

v_shnu

06:25 AM

could you share the ouptut of


netstat -ntlp | grep 5432

.laureana

07:50 AM

Hi its all good now. but i have a new prob can you look into this?

v_shnu

09:40 AM

This is fine

09:40

v_shnu

09:40 AM

migrations are complete

09:40

v_shnu

09:40 AM

try bringing up the app online

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