#linux

Solving Connection Issue with Chatwoot & Redis

TLDR .laureana experienced problems with Chatwoot and Redis. v_shnu helped diagnose and resolve port conflicts and completed migrations.

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Jul 06, 2023 (5 months ago)
.laureana
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.laureana
07:09 AM
do you know how to fix this?
Image 1 for do you know how to fix this?
Needle
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Needle
07:09 AM
Thread automatically created by .laureana in #920670566015451176
v_shnu
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v_shnu
07:23 AM
looks like chatwoot is not able to connect to redis
07:26
v_shnu
07:26 AM
Which guide are you following? Have you setup postgres/redis passwords?
.laureana
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.laureana
07:38 AM
Hi. Im currently following this one "https://www.chatwoot.com/docs/self-hosted/deployment/docker#pre-requisites"

When i try to "docker compose run --rm rails bundle exec rails db:chatwoot_prepare" enter that command this shows
Image 1 for Hi. Im currently following this one "https://www.chatwoot.com/docs/self-hosted/deployment/docker#pre-requisites" 

When i try to "docker compose run --rm rails bundle exec rails db:chatwoot_prepare" enter that command this shows
v_shnu
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v_shnu
11:25 AM
Looks like some other services are using the port 5432 needed by Postgres. Could you check if anything else is running on 5432 on your machine?
Jul 07, 2023 (5 months ago)
v_shnu
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v_shnu
06:25 AM
could you share the ouptut of


netstat -ntlp | grep 5432
.laureana
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.laureana
07:50 AM
Hi its all good now. but i have a new prob can you look into this?
Image 1 for Hi its all good now. but i have a new prob can you look into this?
v_shnu
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v_shnu
09:40 AM
This is fine
09:40
v_shnu
09:40 AM
migrations are complete
09:40
v_shnu
09:40 AM
try bringing up the app online

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