TLDR rinndoge found a potential issue with SMTP's authentication setting in Chatwoot and changed it, but still faced email sending errors. sojan_official suggested checking if they could send emails successfully from console with the new settings.
please see if steps here helps ? : https://www.chatwoot.com/docs/self-hosted/faq/#how-to-debug-smtp-email-errors-in-chatwoot
Never tried 2nd step so I'll try that
Something occurred to me
Perhaps it's login is the issue and I need to put plain instead?
Bingo! This might be the issue sojan_official
Requires PLAIN and I had it set to login
I'll test later and get back to you
Still getting errors wtf (I restarted even)
Still having issues bruh'
No errors to go with those issues too
It errored above once
and then isn't erroring despite it not sending
It processes it
as I see it pop up in busy
but doesnt show in dead or retry
Net::SMTPFatalError: 551 5.7.1 Not authorised to send from this header address
I checked- it's the correct email address
DKIM & SPF is correct according to FastMail DNS Checker
Should I just reset the VPS and reinstall at this rate smhhhh sojan_official
rinndoge where you able to send an email successfully from console with the settings ? https://www.chatwoot.com/docs/self-hosted/faq/#step-2-validate-your-smtp-config-by-sending-an-email
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