#feature-requests

SLA Management Feature in Chatwoot

TLDR hariuk asked sojan_official if Chatwoot has a SLA management feature. sojan_official responded that the feature is in their pipeline and shared a GitHub issue link for feedback.

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Apr 30, 2022 (20 months ago)
hariuk
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hariuk
04:10 AM
sojan_official wanna ask you - if somehow chatwoot having SLA management feature?
or if you guys have already this in your future pipeline,

Example as in screenshot
Image 1 for <@4K2286> wanna ask you - if somehow chatwoot having SLA management feature? 
or if you guys have already this in your future pipeline, 

Example as in screenshotImage 2 for <@4K2286> wanna ask you - if somehow chatwoot having SLA management feature? 
or if you guys have already this in your future pipeline, 

Example as in screenshot
May 06, 2022 (20 months ago)
sojan_official
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sojan_official
12:45 PM
We don't have it at the moment. We have it in our pipeline though. I have added an issue to github if you want to share more ideas and requirments https://github.com/chatwoot/chatwoot/issues/4635