SLA Management Feature in Chatwoot
TLDR hariuk asked sojan_official if Chatwoot has a SLA management feature. sojan_official responded that the feature is in their pipeline and shared a GitHub issue link for feedback.
Apr 30, 2022 (20 months ago)
or if you guys have already this in your future pipeline,
Example as in screenshot
May 06, 2022 (20 months ago)
Indexed 2214 threads (46% resolved)
SLA HTTP Requests on Chatwoot Postman API Reference
eduardo.chaves asked about the applicability of SLA HTTP requests on Chatwoot's Postman API, sojan_official responded that the feature is still under development.
Auto-Display Interactive Chatwoot Menu Without Prompt
catalystjack wants to auto-display a Chatwoot menu without user prompts. sojan_official suggests webhook events. thinness2722 raises an issue and shares a GitHub link for tracking.
Request for Calling Features in Chatwoot
monty proposed adding calling features to their platform. v_shnu confirmed that they are already tracking this feature request.