#general

Sending Attachment Message Troubles in Chatwoot via WhatsApp

TLDR flix7055 is having a problem sending an image attachment in Chatwoot via WhatsApp. sojan_official asked for further information about their current configuration.

12mo

Join the chat

Dec 15, 2022 (12 months ago)

flix7055

06:12 AM

Hi, everyone .I met one trouble when i send attachment message by whatsapp in chatwoot . i want to send image ,but server log was NameError: uninitialized constant ActiveStorage::Analyzer::ImageAnalyzer::MiniMagick , and then i add gem 'mini_magick' in Gemfile ,but then another error comes : ActiveStorage::FileNotFoundError: ActiveStorage::FileNotFoundError.

What can i do to fix this problem ?

Dec 21, 2022 (12 months ago)

Photo of md5-788237a2af5ff191b07ee9f215706ead

sojan_official

03:24 PM

Are you using docker? also, do you have any storage provider configured?

https://www.chatwoot.com/docs/self-hosted/configuration/environment-variables#configure-storage

Chatwoot

Chatwoot | Knowledge Base powered by Struct.AI

Indexed 2221 threads (46% resolved)

Generate Knowledge

Similar Threads

Issue with Email Attachments in Chatwoot on Docker

alejandrog7200 had trouble viewing email attachments in Chatwoot running on Docker. v_shnu suggested using minio or a cloud storage provider but didn't provide guidance on deploying minio.

15mo

Troubleshooting Chatwoot-WhatsApp Image Transfer Issue

themanojdhiman reported issues with image transfer from Chatwoot to WhatsApp and vice versa. sojan_official troubleshooted the issue by suggesting a change of storage service. Switching to AWS S3 fixed the issue for themanojdhiman.

9mo

Issue with Email Integration and Attachments in Chatwoot

vedant_19237 faced issues with attachments in Chatwoot's email integration feature. sojan_official suggested creating a Github issue for investigation.

3mo