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Role of Redis in Chatwoot

TLDR jonaski asked about Redis' role in Chatwoot. sojan_official clarified it's used for caching functions like online status, but postgres always holds the complete data.

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Mar 07, 2023 (9 months ago)

jonaski

11:47 AM

What data is redis used for in chatwoot? Is it only temporary storage, or important data?

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sojan_official

11:56 AM

jonaski It acts as a cache for things like online status, round robin queues etc.
postgres is always the source of truth.

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