#support

Resolving Webchat Colour Change Issue

TLDR tobsowo was having trouble changing webchat colours due to an internal error. v_shnu suggested checking the browser console. The problem was resolved using the widget option.

5mo

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Jun 30, 2023 (5 months ago)

tobsowo

02:51 PM

Trying to change a webchat colour but not saving and getting internal error message.

Jul 04, 2023 (5 months ago)

Photo of md5-310ea2ceb91b0b302b8f700488e094ad

v_shnu

06:40 AM

Could you see if there are any errors in the browser console?

06:41

v_shnu

06:41 AM

Also, check the servers logs when you try to change the color of the widget.

tobsowo

06:23 PM

I used the widget option and worked.

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