Resolving Webchat Colour Change Issue
TLDR tobsowo was having trouble changing webchat colours due to an internal error. v_shnu suggested checking the browser console. The problem was resolved using the widget option.
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4
5mo
Solved
Jun 30, 2023 (5 months ago)
tobsowo
tobsowo
02:51 PMTrying to change a webchat colour but not saving and getting internal error message.
Jul 04, 2023 (5 months ago)
v_shnu
v_shnu
06:40 AMCould you see if there are any errors in the browser console?
06:41
v_shnu
06:41 AMAlso, check the servers logs when you try to change the color of the widget.
tobsowo
tobsowo
06:23 PMI used the widget option and worked.
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