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Resolving Sidekiq Errors in Mail Flow

TLDR patrickvandenhoek was experiencing persistent Sidekiq errors despite working mail flow. ziekbaboon advised to check email settings in the .env. Issue was resolved pointing to STARTTLS/SSL functionality.

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Aug 17, 2023 (3 months ago)

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patrickvandenhoek

08:47 PM

Mail flow is working properly (I can send and receive e-mails perfectly), but still in Sidekiq it has these errors constantly.
What do do?

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ziekbaboon

08:54 PM

This error refers to the chatwoot system mails (password recovery, system notifications, etc...).

Check your email settings in .env, maybe the problem is there.

patrickvandenhoek

11:11 PM

Fixed ziekbaboon - It has something to do with the STARTTLS / SSL functionality. I don't know what did the trick, but there was the problem.

Would be so nice if Chatwoot has these settings inside the Super Admin or something... 🙂

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