#support

Resolving Sidekiq Errors in Mail Flow

TLDR patrickvandenhoek was experiencing persistent Sidekiq errors despite working mail flow. ziekbaboon advised to check email settings in the .env. Issue was resolved pointing to STARTTLS/SSL functionality.

Powered by Struct AI
3
3mo
Solved
Join the chat
Aug 17, 2023 (3 months ago)
patrickvandenhoek
Photo of md5-563133d64d035a610c9312967e87d9fd
patrickvandenhoek
08:47 PM
Mail flow is working properly (I can send and receive e-mails perfectly), but still in Sidekiq it has these errors constantly.
What do do?
Image 1 for Mail flow is working properly (I can send and receive e-mails perfectly), but still in Sidekiq it has these errors constantly.
What do do?
ziekbaboon
Photo of md5-2ddec07f1f907ae229172cdf42b45328
ziekbaboon
08:54 PM
This error refers to the chatwoot system mails (password recovery, system notifications, etc...).

Check your email settings in .env, maybe the problem is there.
patrickvandenhoek
Photo of md5-563133d64d035a610c9312967e87d9fd
patrickvandenhoek
11:11 PM
Fixed ziekbaboon - It has something to do with the STARTTLS / SSL functionality. I don't know what did the trick, but there was the problem.

Would be so nice if Chatwoot has these settings inside the Super Admin or something... 🙂