#email

Resolving Connection Error with Mail Domain

TLDR alejandrog7200 is dealing with email connectivity issues for a specific mail domain. sojan_official suggests checking the SMTP applications' settings.

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Aug 18, 2022 (16 months ago)
alejandrog7200
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alejandrog7200
12:25 AM
Hi everyone, can you tell me how can I fix this error? It happens with a particular mail domain
Thanks!
Image 1 for Hi everyone, can you tell me how can I fix this error? It happens with a particular mail domain
Thanks!
sojan_official
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sojan_official
09:38 AM
please double check the configuration, the error states that the chatwoot installation is having trouble connecting with the provided email config
Aug 25, 2022 (16 months ago)
alejandrog7200
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alejandrog7200
12:04 PM
Hi sojan, I tried with many types of configurations with no luck, how could I check the correct config? Thanks
Aug 29, 2022 (16 months ago)
sojan_official
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sojan_official
08:57 AM
please check whether you are able to connect using the credentials from other smtp applications..
alejandrog7200
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alejandrog7200
04:04 PM
Hi sojan_official this is a test of the smtp settings. How should I set the SSL verification mode and Authentication settings?
Image 1 for Hi <@4K2286> this is a test of the smtp settings. How should I set the SSL verification mode and Authentication settings?