#linux

Resolving Chatwoot IMAP Client Email Error

TLDR ppaiva faced a IMAP client error and asked for help. It was advised by tejaswini to either update the SSL Certificate or remove the SSL option during the IMAP setup.

5mo

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Jun 28, 2023 (5 months ago)

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ppaiva

10:59 AM

Hello I'm getting an error on receiving emails via Imap "Jun 28 10:55:35 chatwoot chatwoot-worker.1[6062]: E, [2023-06-28T10:55:35.765013 #6062] ERROR -- : [ActiveJob] [Inboxes::FetchImapEmailsJob] [3126cb1e-662e-4d59-af10-1992dc9dae3f] SSL_connect returned=1 errno=0 peeraddr=212.13.41.66:993 state=error: certificate verify failed (hostname mismatch)", is there a way to configure chatwoot imap client to ignore this error?

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Needle

10:59 AM

Thread automatically created by ppaiva in #920670566015451176

Jul 04, 2023 (5 months ago)

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sojan_official

09:49 AM

tejaswini could you take a look ?

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tejaswini

12:43 PM

Try updating SSL cert. OR you can remove the SSL option while setting up IMAP

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