Request for Endpoint to List All Chatwoot Accounts and Users
TLDR chicaodorj and willard0117 discuss their need for an endpoint to list all accounts and users in Chatwoot. sojan_official states there isn't one currently and asks for more detail.
Aug 07, 2023 (4 months ago)
Aug 10, 2023 (3 months ago)
Another issue for us that not many providers have a solution for, is allowing us to answer the chats from multiple accounts in the same window. We can’t have 20+ tabs open just to see if/when a chat comes through. We have to limit our agents total chat count and routing on a global level and not just account level.
Indexed 2221 threads (46% resolved)
Clarifying API Implementation and Agent/User Creation in Chatwoot
hemantg_ sought clarification regarding API implementation and user-agent distinction in Chatwoot. sojan_official confirmed the process and explained the roles of users and accounts.
Chatwoot's SSL Encryption and End-to-End Support Inquiry
hansjk inquired about Chatwoot's encryption, specifically end-to-end encryption. sojan_official informed about SSL encryption availability but remains silent regarding end-to-end support.
Capturing Agent's Email in Chatwoot Dashboard Apps
jhonyrdesouza requests a feature to capture agent's email in Chatwoot Dashboard Apps for their CRM integration. sojan_official asks for a demo and suggests tracking the issue on Github, but no ETA is given.