#api

Request for Endpoint to List All Chatwoot Accounts and Users

TLDR chicaodorj and willard0117 discuss their need for an endpoint to list all accounts and users in Chatwoot. sojan_official states there isn't one currently and asks for more detail.

3mo

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Aug 07, 2023 (4 months ago)

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chicaodorj

04:57 PM

Is there any Endpoint to list all Accounts and Users Registered in my Chatwoot?

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Needle

04:57 PM

Thread automatically created by chicaodorj in #735079512701665280

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sojan_official

11:00 PM

not at the moment. could you provide more details on the use case ?

Aug 10, 2023 (3 months ago)

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willard0117

03:03 PM

I would like this option because we are a business that staffs agents on the behalf of other businesses for their chats. It is important that we manage which agents can handle which accounts at any given time. We handle over a dozen accounts.

Another issue for us that not many providers have a solution for, is allowing us to answer the chats from multiple accounts in the same window. We can’t have 20+ tabs open just to see if/when a chat comes through. We have to limit our agents total chat count and routing on a global level and not just account level.

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