Problem with Chatwoot Flutter SDK's Chat History Persistence
TLDR Abhishekvj has a problem with chat history persistence in Chatwoot Flutter SDK. sojan_official suggests logging a Github issue as user identification may not be implemented in their Flutter SDK.
Mar 07, 2023 (9 months ago)
Abhishekvj
06:25 AMAnyone using Chatwoot Flutter SDK ?
I am facing issue in chat history persistence even though I am passing "IdentifierHash" Properly.
The chat history is only available for single device, but if same user login with different device than chat history is not available and new fresh conversation is being created for the same user in chatwoot agent dashboard.
If anyone have any idea on this please help.
Thanks
sojan_official
11:41 AMMar 09, 2023 (9 months ago)
Abhishekvj
06:24 AM
Chatwoot
Indexed 2221 threads (46% resolved)
Similar Threads
Resolving Identifier Exception in Chatwoot SDK
Abhishekvj is facing ChatwootClientException due to an attribute mismatch within SDK. Abhishekvj raised an issue and created a PR but faced a build failure. Also tried updating the chatwoot_chat_page without success.
Issues with Chatwoot React-Native-Widget on Android
xA reported a problem with the Chatwoot widget on Android, which tobsowo and mihailsivanovs confirmed. They engaged with nithindavid and muhsin_k for help, sharing codes and logging info. The issue isn't resolved yet.
Issues with Self-hosted Chatwoot and API-Created Conversations
hemantg_ was having issues with self-hosted Chatwoot API-created conversations not being fetched by front end widget. Suggestions and guidance were provided by muhsin_k and sojan_official, however, issue wasn't fully resolved in the given thread.