No Errors in Heroku Logs Problem
TLDR kurijji reported no errors are showing in Heroku logs or Twilio's Dashboard. sojan_official and jonathanpisarczyk aided in troubleshooting, with the issue found to be on Twilio's end.
sojan_official
Tue, 14 Feb 2023 09:16:32 UTCkurijji can you check whether the webhook requests from twilio is arriving to Chatwoot ?
jonathanpisarczyk
Tue, 14 Feb 2023 14:06:11 UTCDid you change your API key in Twilio?
jonathanpisarczyk
Tue, 14 Feb 2023 14:06:41 UTCI've noticed in the chatwoot GUI you can't update the auth key from twilio. Trying to figure out if you can in cli?
kurijji
Tue, 14 Feb 2023 17:02:28 UTCsojan_official jonathanpisarczyk Thanks for the replies, we can close this issue. It seemed like this was a problem on Twilio's end.
jonathanpisarczyk
Tue, 14 Feb 2023 17:27:27 UTC😀
kurijji
Mon, 13 Feb 2023 22:27:37 UTCThere are no errors in our Heroku Logs, any idea on what is causing this issue. No related errors on Twilio's Dashboard either.