Managing and Scaling a Chatwoot Instance with ~4mil Messages

TLDR kurtsudonumcom inquires about scaling a Chatwoot instance with around 4 million messages. pranavrajs offers to help and asks for more specifics about the installation process and timeout issues.

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Sep 30, 2022 (15 months ago)
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01:39 PM
Hi Just wondering if there is a thread that tackles the engineering efforts that can help manage a chatwoot instance has ~4mil total messages.

Im interesting in a discussion with others about how you manage scaling the instance,
- database specification / throughput and scaling options
- frontend api requests locking up either the orm or database resulting in timeout issues.
Im keen to hear approaches, whether it standard to support many accounts on one instance and its long term strategy hosting many accounts and issues resulting from it.
Oct 06, 2022 (14 months ago)
Photo of md5-bb7251b39524b174cbd6ef1b6c6b286d
06:48 AM
Would you be able to share the way you have installed the service? We would be happy to help.

What type of timeout issues are you seeing?