#support

Login Issues on Chatwoot Mobile App

TLDR sen.py and account-quit encounter login issues. muhsin_k inquires about version, and sen.py confirms using the latest mobile app and free Chatwoot service.

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Nov 20, 2022 (13 months ago)
sen.py
Photo of md5-9628d189658d8a84e88c1c15f6998082
sen.py
04:38 AM
Not able to login to this account and this message appears
Image 1 for Not able to login to this account and this message appears
account-quit
Photo of none
account-quit
12:34 PM
same errro
Nov 22, 2022 (13 months ago)
v_shnu
Photo of md5-310ea2ceb91b0b302b8f700488e094ad
v_shnu
02:36 PM
Are you using a self-hosted Chatwoot instance? or using Chatwoot cloud?
Nov 29, 2022 (13 months ago)
sen.py
Photo of md5-9628d189658d8a84e88c1c15f6998082
sen.py
11:49 AM
No the app.chatwoot.com itself
v_shnu
Photo of md5-310ea2ceb91b0b302b8f700488e094ad
v_shnu
12:00 PM
muhsin_k any idea?
muhsin_k
Photo of md5-50303f7b62650ae30e8ab535cd98bf65
muhsin_k
05:29 PM
Is it happening all the time?. Please share your version as well.
Nov 30, 2022 (12 months ago)
sen.py
Photo of md5-9628d189658d8a84e88c1c15f6998082
sen.py
12:37 PM
This is the latest version of the mobile app, and free version of Chatwoot service from app.chatwoot.com