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Local and Cloud Storage for Conversation Continuity

TLDR Chungus questioned the necessity of remote storage for conversation continuity. sojan_official clarified the importance of having remote storage for environments lacking persistent storage and recommended using cloud providers. Local storage option on ubuntu vm was also confirmed as functional.

20mo

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May 02, 2022 (20 months ago)

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Chungus

10:32 AM

Why do you need to use an S3 provider for conversation continuity? Seems a bit strange.

May 06, 2022 (20 months ago)

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sojan_official

01:09 PM

it doesn't have to be S3, any storage configuration should be suffice

Chungus

01:11 PM

Including local? sojan_official

01:11

Chungus

01:11 PM

My question is more why do you have to use remote storage, when you could also store locally.

sojan_official

01:15 PM

Chungus a significant portion of our installations are run of heroku / docker etc where persistent storage isn't available. Also there is the question of having proper back up enabled and ensuring storage doesn't run out. We recommend cloud storage providers to avoid this hassles.

Chungus

01:16 PM

i see

01:17

Chungus

01:17 PM

well thanks for the confirmation 🙂

01:17

Chungus

01:17 PM

it'd be nice if you could look at adding a local storage option as well

sojan_official

01:18 PM

Chungus local storage option is available if you are ubuntu vm . just use ACTIVE_STORAGE_SERVICE=local

Chungus

01:18 PM

understood, and that'd work with the conversation continuity?

01:19

Chungus

01:19 PM

'Conversation Continuity requires your chatwoot installation to have a cloud storage configured'

01:20

Chungus

01:20 PM

👍

01:20

Chungus

01:20 PM

i'll give it a go and report back

01:20

Chungus

01:20 PM

thanks 🙂

May 11, 2022 (20 months ago)

Chungus

10:53 AM

Can confirm it works as expected sojan_official - thanks 🙂

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