Local and Cloud Storage for Conversation Continuity
TLDR Chungus questioned the necessity of remote storage for conversation continuity. sojan_official clarified the importance of having remote storage for environments lacking persistent storage and recommended using cloud providers. Local storage option on ubuntu vm was also confirmed as functional.
May 02, 2022 (20 months ago)
May 06, 2022 (20 months ago)
May 11, 2022 (20 months ago)
Indexed 2214 threads (46% resolved)
Chatwoot Email Notification Troubleshooting
eddippla faced issues with sending email notifications with Chatwoot software post their update to v3. sojan_official clarified that the default behavior requires conversation continuity and guided on its set up. eddippla appreciated the help.
Migrating from Local Storage to S3 in ChatWoot
rinndoge asked about moving from local storage to S3 in ChatWoot. sojan_official explained that there's no migration feature and the user would need to create a script for that. Only attachments are stored in S3, everything else is in postgres.
Configuring Conversation Continuity on Chatwoot Cloud
rohanrajpal inquired about configuring conversation continuity and custom email setup on Chatwoot Cloud. sojan_official clarified that customization is currently unavailable.
Resolving Increased VM Storage Issue with S3 Storage in Chatwood
aerostovtsev noticed increasing virtual machine storage despite using S3. sojan_official suggested checking log files. With the assistance of v_shnu, they managed docker container logs to solve the issue.
Resolving S3 Storage Configuration Issues in Chatwoot
ankwad faced an issue with S3 storage configuration in Chatwoot. v_shnu provided resources and advice, suggesting there may be permission issues with the IAM user.