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Local and Cloud Storage for Conversation Continuity

TLDR Chungus questioned the necessity of remote storage for conversation continuity. sojan_official clarified the importance of having remote storage for environments lacking persistent storage and recommended using cloud providers. Local storage option on ubuntu vm was also confirmed as functional.

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May 02, 2022 (20 months ago)
Chungus
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Chungus
10:32 AM
Why do you need to use an S3 provider for conversation continuity? Seems a bit strange.
May 06, 2022 (20 months ago)
sojan_official
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sojan_official
01:09 PM
it doesn't have to be S3, any storage configuration should be suffice
Chungus
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Chungus
01:11 PM
Including local? sojan_official
01:11
Chungus
01:11 PM
My question is more why do you have to use remote storage, when you could also store locally.
sojan_official
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sojan_official
01:15 PM
Chungus a significant portion of our installations are run of heroku / docker etc where persistent storage isn't available. Also there is the question of having proper back up enabled and ensuring storage doesn't run out. We recommend cloud storage providers to avoid this hassles.
Chungus
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Chungus
01:16 PM
i see
01:17
Chungus
01:17 PM
well thanks for the confirmation 🙂
01:17
Chungus
01:17 PM
it'd be nice if you could look at adding a local storage option as well
sojan_official
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sojan_official
01:18 PM
Chungus local storage option is available if you are ubuntu vm . just use ACTIVE_STORAGE_SERVICE=local
Chungus
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Chungus
01:18 PM
understood, and that'd work with the conversation continuity?
01:19
Chungus
01:19 PM
'Conversation Continuity requires your chatwoot installation to have a cloud storage configured'
01:20
Chungus
01:20 PM
👍
01:20
Chungus
01:20 PM
i'll give it a go and report back
01:20
Chungus
01:20 PM
thanks 🙂
May 11, 2022 (20 months ago)
Chungus
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Chungus
10:53 AM
Can confirm it works as expected sojan_official - thanks 🙂