Issues with Sending Replies in Email Inbox Channels

TLDR alejandrog7200 is having trouble sending replies in email inbox channels using different providers. v_shnu and sojan_official attempted to assist and suggested a GitHub discussion for further help.

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alejandrog7200
Fri, 10 Feb 2023 12:07:29 UTC

Hi! I'm getting this when sending replys in Email Inbox channels. I tried with diferent email providers getting the same result. What should I check sojan_official ? Im using v2.13. Thanks

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alejandrog7200
Mon, 13 Feb 2023 11:24:45 UTC

Hi <@4K257a> any idea about this? Thanks

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v_shnu
Mon, 13 Feb 2023 11:44:14 UTC

Could you try setting this variable? `SMTP_OPENSSL_VERIFY_MODE=none`

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v_shnu
Mon, 13 Feb 2023 11:44:38 UTC

Also, could you share more details about your installation setup?

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alejandrog7200
Mon, 13 Feb 2023 12:35:57 UTC

Hi ! v_shnu where should I set this? Self Hosted in Ubuntu 20.04. Cwt version 2.13 I've tried with two emails providers using SMTP port 25, 465 and 587

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alejandrog7200
Mon, 13 Feb 2023 12:36:07 UTC

Tell me if you need more info

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alejandrog7200
Thu, 23 Feb 2023 18:22:05 UTC

Hi v_shnu any clue about this? Thanks

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alejandrog7200
Thu, 23 Feb 2023 19:37:09 UTC

https://github.com/chatwoot/chatwoot/issues/6527

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sojan_official
Thu, 02 Mar 2023 13:26:32 UTC

lets take it forward over github