Issues with Sending New Emails on Chatwoot
TLDR yair complained about the difficulties of sending new emails with attachments and adding CC on Chatwoot. sojan_official acknowledged these issues and provided relevant issue tracking links.
May 26, 2022 (19 months ago)
If I now want to send the a new email, I can not add a file - that means I need to send an email and then send another one with a file attachment.
Another thing, not really convenient to add CC - the CC input is not auto complete, so it is impossible to write manual emails all the time.
Because of these little things, it's hard to work with.
Indexed 2221 threads (46% resolved)
Issue with Email Integration and Attachments in Chatwoot
vedant_19237 faced issues with attachments in Chatwoot's email integration feature. sojan_official suggested creating a Github issue for investigation.
Request to Add Attachment Feature in Email Conversation Box
projectalpa requested a feature to add attachments when creating new email conversation boxes. sojan_official asked him to log an issue on Github and projectalpa did so.
Trouble with Mail Feature Custom IMAP and SMTP
enttom is experiencing issues with the custom IMAP and SMTP of the new mail feature, where each response creates a new conversation. pranavrajs suggested checking a relevant document, but the problem persists.