Issues with Sending New Emails on Chatwoot

TLDR yair complained about the difficulties of sending new emails with attachments and adding CC on Chatwoot. sojan_official acknowledged these issues and provided relevant issue tracking links.

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May 26, 2022 (19 months ago)
Photo of md5-6fff17eef195f92961dfcffb83fc3ad5
10:59 AM
There is something a little uncomfortable about the experience of sending a new email from chatwoot.
If I now want to send the a new email, I can not add a file - that means I need to send an email and then send another one with a file attachment.

Another thing, not really convenient to add CC - the CC input is not auto complete, so it is impossible to write manual emails all the time.
Because of these little things, it's hard to work with.
Photo of md5-788237a2af5ff191b07ee9f215706ead
01:41 PM
Thanks for the feedback yair. we have this two issues tracking the same


adding attachments in outbound conversations is something we are working on . we will look into the email auto complete