Issues with Facebook Connection and Telegram Inbox in Chatwoot
TLDR erfanjahan experienced trouble connecting Facebook and viewing sent messages in Telegram inbox using Chatwoot. sojan_official suggested the need for business management permission and referred to a GitHub issue for further help.
1
1
Nov 03, 2023 (3 weeks ago)
erfanjahan
10:40 AMI have installed chatwoot through Docker and with easypanel and I have a problem in setting up the Facebook connection, (of course I have to say that I have installed it through Docker without easypanel and the problem is the same and the matter is not related to easypanel)
The selection list of the Facebook page is empty after connecting through login with Facebook, while I have completed all the documentation steps (my app is in the testing stage and the confirmation request has not been sent to Facebook yet) and connecting Instagram to the Facebook page. And placing them in the test list is complete, but the page selection list is empty.
I have found this error in browser console from facebook sdk.js:
<" You are overriding current access token, that means some other app is expecting different access token and you will probably break things. Please consider passing access_token directly to API parameters instead of overriding the global settings. ">
erfanjahan
10:41 AMNov 04, 2023 (3 weeks ago)
erfanjahan
08:25 AM
d3x73rz1n
03:47 PMNov 05, 2023 (3 weeks ago)
erfanjahan
06:24 AMFRONTEND_URL=https://sub.domain.tld
DEFAULT_LOCALE=en
FORCE_SSL=false
ENABLE_ACCOUNT_SIGNUP=false
REDIS_URL=redis://default@tst_chatwoot-redis:6379
REDIS_PASSWORD=acaa0573f8a0858a9b66
REDIS_OPENSSL_VERIFY_MODE=none
POSTGRES_DATABASE=tst
POSTGRES_HOST=tst_chatwoot-db
POSTGRES_USERNAME=postgres
POSTGRES_PASSWORD=2100dbffebb4a924596f
RAILS_MAX_THREADS=5
NODE_ENV=production
RAILS_ENV=production
INSTALLATION_ENV=docker
FB_VERIFY_TOKEN=<fbtoken>
IG_VERIFY_TOKEN=<igtoken>
FB_APP_SECRET=<secret>
FB_APP_ID=<id>
erfanjahan
06:25 AMerfanjahan
06:25 AMd3x73rz1n
05:17 PMNov 06, 2023 (3 weeks ago)
erfanjahan
06:32 PMNov 07, 2023 (3 weeks ago)
sojan_official
12:09 AMerfanjahan
03:10 AM
Chatwoot
Indexed 2214 threads (46% resolved)
Similar Threads
Process of Chatwoot FB App Review Submission
jordanc26 followed Chatwoot FB setup instructions and sought advice on app review submission. d3x73rz1n suggested submitting with test accounts. jordanc26 met a snag during Instagram inbox setup, where d3x73rz1n's input helped. The thread ended on 2k2j2 querying about approval status.
Integrating Telegram bot with Chatwoot Through API
eveneasy tries to integrate telegram bot with Chatwoot through API but struggles with parameters. lourenco9597 guides them on creating intermediary API using chatwoot config details and API channel conversation.
Issues with Facebook App Configuration on New Installation
sergiomada is having issues connecting a new clean installation to their Facebook app despite ensuring the .env configurations are correct. lourenc0_ provides possible solutions and troubleshooting steps, but the issue remains unresolved.
Troubleshooting Facebook Permissions for Chatwoot App
chap4671 is struggling to get Facebook permissions accepted for Chatwoot despite following instructions. pranavrajs initially offers advice, but the issue persists. tejaswini suggests providing access to Facebook reviewers for both Chatwoot and Facebook.
Troubleshooting Error during 3.0.0 Update
patrickvandenhoek experienced an error while upgrading software to 3.0.0. ziekbaboon advised a backup and shared a guide to resolve git problems. After applying the solution, patrickvandenhoek reported successful update.