Issues with Facebook App Integration in Chatwoot on Heroku
TLDR maobueno is having trouble integrating a Facebook app with a Chatwoot instance on Heroku. pranavrajs is trying to help but the user did not provide requested information.
Apr 27, 2022 (20 months ago)
maobueno
03:37 AMHas anyone been able to create an app on facebook, generate the "FB VERIFY TOKEN" and integrate it correctly with a chatwoot instance on heroku?
pranavrajs
03:43 PMmaobueno
03:46 PMCreated facebook app (Facebook developers) as described in docs, set environment variables FB_APP_ID, FB_APP_SECRET and FB_VERIFY_TOKEN. After the Facebook channel in chatwoot was created, but the Chatwoot instance is not receiving the messages.
The expectation is that a message will be sent through the Facebook page and displayed on chatwoot.
I am running an instance of chatwoot on heroku.
My current version of chatwoot is 2.4.1
pranavrajs
03:47 PMpranavrajs
03:47 PMpranavrajs
04:01 PMmaobueno
04:24 PM
maobueno
04:27 PM
maobueno
04:28 PM
maobueno
04:30 PM
Chatwoot
Indexed 2221 threads (46% resolved)
Similar Threads
Issues with Facebook App Configuration on New Installation
sergiomada is having issues connecting a new clean installation to their Facebook app despite ensuring the .env configurations are correct. lourenc0_ provides possible solutions and troubleshooting steps, but the issue remains unresolved.
Problem Creating Messenger Channel due to Facebook Authentication
ily3414 encountered an issue authenticating Facebook when creating a new messenger channel. sojan_official suggested checking values of FB_APP_SECRET and FB_APP_ID.
Integrating Chatwoot with Facebook Messenger
paulo1982 is trying to integrate chatwoot with Facebook Messenger but test messages aren't appearing in their inbox. d3x73rz1n suggests checking the app setup in Meta.
Setting up Facebook's Messenger in Chatwoot.
ily3414 had issues receiving messages from non-admin users in Chatwoot's Facebook Messenger integration. sojan_official guided them by referring them to the appropriate link for permission verification process.
Facebook App Integration with Chatwoot.
eymard_neto asked about the need for page verification and permission wait time while integrating Chatwoot with a Facebook app. They also reported an issue where they couldn't select their Facebook page in Chatwoot. sojan_official clarified ownership permissions but their reported bug remains unresolved.