#bugs

Issues with API Inbox Attachment Preview on Agent Dashboard

TLDR sen.py reported an issue of attachment previews not properly showing on the agent dashboard. sojan_official referred to relevant issues on GitHub.

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Sep 09, 2022 (15 months ago)
sen.py
Photo of md5-9628d189658d8a84e88c1c15f6998082
sen.py
04:25 AM
When you send a attachment through an API inbox it does not show the preview on agent dashboard. But if you click on other chat and then comeback to the chat preview will show.
Image 1 for When you send a attachment through an API inbox it does not show the preview on agent dashboard. But if you click on other chat and then comeback to the chat preview will show.
04:27
sen.py
04:27 AM
Here's after you click on other chat and comeback
Image 1 for Here's after you click on other chat and comeback
Sep 12, 2022 (15 months ago)