Issues with Adding a WhatsApp Inbox to an Account

TLDR francoliza reports a problem adding a WhatsApp inbox to an account which results in a failure message. Attempts to replicate the issue from another account were unsuccessful.

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francoliza
Tue, 27 Jun 2023 19:16:35 UTC

Hello there, I'm trying to add a WhatsApp inbox to an account but when I put all the information an click in save it says that I cannot save It. I was thinking that the problem was with facebook but I do the same in another account and It works! If you're wondering about the inbox limit account it's OK. Any help?

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francoliza
Tue, 27 Jun 2023 19:23:50 UTC

Some log information: `rails_1 | I, [2023-06-27T19:22:26.913366 #1] INFO -- : [c3e192e9-5e81-48b7-bdd5-8ba395ccf5e5] Completed 422 Unprocessable Entity in 139ms (Views: 0.4ms | ActiveRecord: 3.4ms | Allocations: 5539) rails_1 | I, [2023-06-27T19:22:26.914283 #1] INFO -- : source=rack-timeout id=c3e192e9-5e81-48b7-bdd5-8ba395ccf5e5 timeout=15000ms service=146ms state=completed`

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francoliza
Tue, 27 Jun 2023 19:28:52 UTC

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francoliza
Tue, 27 Jun 2023 20:03:18 UTC

I replicate the same configuration from the another account that It's able to create the channel but it's the same. I cannot create the chennel.