#support

Issue with Multi-Tenant Account Configuration

TLDR leapadula faced trouble configuring a new account in a multi-tenant installation. The issue was resolved by using the fix in release 2.12.0, as suggested by sojan_official.

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Dec 01, 2022 (12 months ago)
leapadula
Photo of md5-9c2303cc5e8990c45d408d33f23a53b3
leapadula
09:55 PM
Installation Type : Self hosted
Installation Environment ( Self hosted ) : Ubuntu

Hi!

I'm trying to configure a new account on on a multi-tenant installation.

Changing values on "All features" checkbox, don't take any effects. This apply with new accounts and when I try to update the options on an existing account.
Image 1 for Installation Type : Self hosted
Installation Environment ( Self hosted ) : Ubuntu

Hi!

I'm trying to configure a new account on on a multi-tenant installation.

Changing values on "All features" checkbox, don't take any effects. This apply with new accounts and when I try to update the options on an existing account.
Dec 15, 2022 (12 months ago)
leapadula
Photo of md5-9c2303cc5e8990c45d408d33f23a53b3
leapadula
04:11 PM
Someone?
05:50
leapadula
05:50 PM
Sorry i found the issue on github: https://github.com/chatwoot/chatwoot/issues/5964
Dec 21, 2022 (12 months ago)
sojan_official
Photo of md5-788237a2af5ff191b07ee9f215706ead
sojan_official
03:29 PM
This should be fixed in the latest release 2.12.0