Issue with Email Collect Box in Campaigns
TLDR eddippla asked why email collect box doesn't appear when user clicks on a campaign. sojan_official clarified it was an intentional design decision and suggested using a pre-chat form as a workaround.
Sep 26, 2023 (2 months ago)
eddippla
11:54 AM
Needle
11:54 AMSep 27, 2023 (2 months ago)
sojan_official
12:02 AMone temperorary work around if you want to ensure email is collected is to use pre chat form which works for campaigns as well
Chatwoot
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