#bugs

Issue with Chatwoot Sent Webhooks

TLDR yls5 reported a problem about Chatwoot's duplicated webhook events. sojan_official advised to log a github issue. giocn found related issues indicating the problem might not be resolved yet.

3mo

Join the chat

Jul 30, 2022 (17 months ago)

yls5

08:49 PM

Chatwoot's sending webhook events twice

Aug 01, 2022 (17 months ago)

Photo of md5-788237a2af5ff191b07ee9f215706ead

sojan_official

09:18 AM

is it all the webhooks or specific webhook events ?

yls5

09:19 AM

It's just whatsapp ig

sojan_official

09:19 AM

Could you log a github issue for the same. we will investigate

Aug 09, 2023 (3 months ago)

giocn

01:53 AM

Hi guys, i'm having trouble with this problem right now.

Also i gave a look at Github issues and found these 2 issues that are related to duplicated webhooks

https://github.com/chatwoot/chatwoot/issues/7402
https://github.com/chatwoot/chatwoot/issues/7478

Did you resolve it last year? Would it make sense to give it a look agaian? Can i try to help resolving this bug in the code?

Chatwoot

Chatwoot | Knowledge Base powered by Struct.AI

Indexed 2221 threads (46% resolved)

Generate Knowledge

Similar Threads

Duplicate Calls in Chatwoot Webhooks

aerostovtsev reports duplicate webhook calls from Chatwoot v2.11.0. sojan_official requests issue logging on GitHub for team investigation.

13mo

Duplicate Instagram Messages Issue with Chatwoot Self-hosted

kreliac reports an issue where Instagram messages on Chatwoot self-hosted are duplicated. sojan_official asks if multiple Facebook webhooks could be the cause.

10mo

Troubleshooting Message Refresh Issue in Chatwoot Application

pedrohmvf faced message refresh issues on Chatwoot which seems related to server configurations. sojan_official and v_shnu offered help, with user finding that accessing via their server IP resolved the issue.

4mo