Issue with Chatwoot Agent Assignment
TLDR lemon3__ was having issues with offline agent assignment in Chatwoot. alejandrog7200 offered a temporary fix, with sojan_official indicating work on a reassignment module.
Oct 26, 2023 (1 month ago)
lemon3__
02:36 PMI chatted with Chatwoot support and they told me this could be solved by snoozing the conversation until next reply. I tried that as well but it simply doesn't work.
Any assistance would be really helpful.
Oct 30, 2023 (1 month ago)
lemon3__
01:12 PMNov 02, 2023 (3 weeks ago)
alejandrog7200
12:06 PMalejandrog7200
12:07 PMlemon3__
04:22 PMsojan_official
10:47 PMNov 03, 2023 (3 weeks ago)
lemon3__
09:35 PMChatwoot
Indexed 2214 threads (46% resolved)
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