Issue Merging Facebook Contacts with WhatsApp/Instagram
TLDR d3x73rz1n identified a bug where Facebook contacts can't be merged with WhatsApp and Instagram contacts. sojan_official and tejaswini requested further documentation on the issue.
Jun 20, 2023 (5 months ago)
d3x73rz1n
05:05 PMWhen receive 3 contacts, like WhatsApp, Instagram and Facebook, can´t merge.
I´ve try merge WhatsApp + Instagram first - ok - but when try to merge the facebook, the contact don´t appear.
I believe who the only 2 info for merge are phone and email, so if this is already filed, can´t merge nothing more.
Jun 21, 2023 (5 months ago)
sojan_official
10:51 AMwe only prevent merges if there is conflicts between phone numbers and emails in the system
Jun 28, 2023 (5 months ago)
d3x73rz1n
07:51 AMd3x73rz1n
03:27 PMd3x73rz1n
03:27 PM
d3x73rz1n
03:28 PM
d3x73rz1n
03:29 PMd3x73rz1n
03:30 PMd3x73rz1n
03:33 PM
d3x73rz1n
03:34 PMd3x73rz1n
03:44 PMhttps://<chatwoot>/webhooks/instagram ?
Jul 04, 2023 (5 months ago)
tejaswini
09:17 AMtejaswini
09:17 AM
Chatwoot
Indexed 2214 threads (46% resolved)
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