#general

Integrating Custom QnA Bot into Chatwoot Inbox

TLDR michaelwechner had issues integrating a bot into a Chatwoot inbox. sojan_official shared a relevant link for guidance.

Powered by Struct AI
2
20mo
Solved
Join the chat
Apr 18, 2022 (21 months ago)
michaelwechner
Photo of md5-8588c931f8e7a5f7ce7cf39db34d2ae2
michaelwechner
06:14 AM
I am trying to integrate a custom QnA bot into chatwoot and I have been able to add it by using the REST interface https://app.chatwoot.com/api/v1/accounts/%7Baccount_id%7D/agent_bots but it is not clear to me how to add it now to an inbox, whereas I tried https://www.chatwoot.com/developers/api/#operation/add-new-agent-to-inbox but this interface only seems to support human agents.
Apr 22, 2022 (20 months ago)