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Integrating CSML Chatbot with Chatwoot Inboxes

TLDR a7medo778 discussed the need for a chatbot within Chatwoot inboxes. sojan_official provided information on configuring CSML and connecting bots to inboxes, as well as website integration.

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Mar 22, 2023 (8 months ago)
a7medo778
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a7medo778
07:11 AM
guys i just tried all the current chatbot options (dialogflow, botpress, typebot) and they are all useless
they just handover the client to chatwoot
what is needed is a chatbot flow that runs within the existing chatwoot inboxes rather than act as its own inbox

there is the beta "bot" section in the settings, but i didnt find anything on how to activate the csml code saved into the bot in any of the inboxes
May 20, 2023 (6 months ago)
rondinelle_walitte
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rondinelle_walitte
09:26 PM
Hello, you managed to make the csml work, I'm trying here but now without success.
May 22, 2023 (6 months ago)
sojan_official
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sojan_official
10:05 AM
tracking the documentation here : https://github.com/chatwoot/docs/issues/408

you will have to configure some additional environment variables for CSML to work

CSML_BOT_HOST
CSML_BOT_API_KEY
CSML_EDITOR_HOST=https://csml-editor.cdn.chatwoot.com
May 31, 2023 (6 months ago)
fredojbg
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fredojbg
02:57 PM
I already created my bot, but where will I use it?

Where do I export the code to put on my website? Do you have any docs about it?
Image 1 for I already created my bot, but where will I use it?

Where do I export the code to put on my website? Do you have any docs about it?
Jun 05, 2023 (6 months ago)
sojan_official
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sojan_official
08:09 AM
- you can connect your bot to an inbox in the inbox settings -> bot configuration tab
- for website inbox, the configuration tab in setting will give yout he code to put on your website

https://www.chatwoot.com/docs/product/channels/live-chat/create-website-channel