Integrating CSML Chatbot with Chatwoot Inboxes
TLDR a7medo778 discussed the need for a chatbot within Chatwoot inboxes. sojan_official provided information on configuring CSML and connecting bots to inboxes, as well as website integration.
Mar 22, 2023 (8 months ago)
a7medo778
07:11 AMthey just handover the client to chatwoot
what is needed is a chatbot flow that runs within the existing chatwoot inboxes rather than act as its own inbox
there is the beta "bot" section in the settings, but i didnt find anything on how to activate the csml code saved into the bot in any of the inboxes
May 20, 2023 (6 months ago)
rondinelle_walitte
09:26 PMMay 22, 2023 (6 months ago)
sojan_official
10:05 AMyou will have to configure some additional environment variables for CSML to work
CSML_BOT_HOST
CSML_BOT_API_KEY
CSML_EDITOR_HOST=https://csml-editor.cdn.chatwoot.com
May 31, 2023 (6 months ago)
fredojbg
02:57 PMWhere do I export the code to put on my website? Do you have any docs about it?
Jun 05, 2023 (6 months ago)
sojan_official
08:09 AM- for website inbox, the configuration tab in setting will give yout he code to put on your website
https://www.chatwoot.com/docs/product/channels/live-chat/create-website-channel
Chatwoot
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