TLDR rohankm wanted to integrate Chatwoot with a contact form. sojan_official suggested using a custom javascript to populate the values into setUser.
Hi, I want to integrate chatwoot with a contact from. Where i get the email id, subject and description and later I want to contact them using the email id using Chatwoot. how do I do this please help.
I don't think this is possible! Currently you can only reach the Chatwoot instance via the widget
rohankm you can write custom javascript and populate the values into setUser ref: https://www.chatwoot.com/docs/product/channels/live-chat/sdk/setup#set-the-user-in-the-widget
Needle
Thu, 03 Aug 2023 16:57:56 UTCPlease add any additional information to this thread. The team will follow up.