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Instagram Direct Issue in Self-Hosted Version

TLDR richardmouraa had trouble with the Instagram direct feature in a self-hosted version. sojan_official guided them about Facebook and Instagram common API and also shared a useful resource.

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Feb 01, 2023 (10 months ago)
richardmouraa
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richardmouraa
02:32 AM
Hi!

I installed a self-hosted version (Ubuntu 20 and Digital Ocean), but it is not showing the Instagram direct option. what can I do?
sojan_official
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sojan_official
04:51 PM
Feb 02, 2023 (10 months ago)
richardmouraa
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richardmouraa
02:17 PM
I believe I did all the steps correctly, facebook connected, but the instagram option didn't even appear.
Image 1 for I believe I did all the steps correctly, facebook connected, but the instagram option didn't even appear.
02:17
richardmouraa
02:17 PM
sojan_official
sojan_official
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sojan_official
02:54 PM
richardmouraa messenger option is common for both facebook and instagram ..
02:55
sojan_official
02:55 PM
how the instagram messaging api works is that you have to associate the instagram account to a facebook page for you to receive messages via api
richardmouraa
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richardmouraa
03:52 PM
I understood!! Now it makes sense!

Now I need to check the permissions requests in the facebook app. Do you have any tips or material to make it easier?
03:52
richardmouraa
03:52 PM
sojan_official
sojan_official
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