Increasing Timeout Handler for a Webhook
TLDR l0rddenning was looking to increase a webhook's timeout handler. sojan_official explained it isn't configurable, but it can be customized in self-hosted instances.
Jun 23, 2022 (18 months ago)
Exception: invalid webhook url https://1834-86-153-58-213.ngrok.io/ : Timed out reading data from server
Jun 30, 2022 (18 months ago)
Indexed 2214 threads (46% resolved)
Issue with Displaying Chatwoot Website Widget
disambiguate experienced trouble with the Chatwoot website widget continuously displaying "Retry later". nithindavid requested additional information and error details. Ultimately, sojan_official suggested disabling rate limiting to resolve the issue.
Query on Webhook Requests for Away Messages
sheref had a question about webhook requests for away messages. sojan_official confirmed such requests aren't triggered yet, but plans are in place to implement this feature.
Automatically Starting a Conversation with Chat Widget
thinness2722 wants to create an auto-start chat conversation when the widget is opened. sojan_official suggests using webhooks. thinness2722 encounters a "continue conversation" issue and is awaiting a fix on GitHub issue #7217.