#support

IMAP Configuration Issues in Chatwoot

TLDR jobcespedes faced intermittent issues with IMAP configuration on Chatwoot, with emails not appearing in the inbox. The issue remained unresolved.

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Oct 06, 2023 (1 month ago)
jobcespedes
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jobcespedes
04:18 AM
Configured IMAP with no apparent errors. However, no emails appear in the respective chatwoot inbox. Sidekiq imap jobs seem to run with no issues. Is there a way to increase job verbosity? Any other suggestion?
04:14
jobcespedes
04:14 PM
It started working the next day. Not sure what it was. I don't think we did something specific.
Oct 11, 2023 (1 month ago)
jobcespedes
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jobcespedes
03:08 PM
It stopped working again without apparent reason