Identifying Installed Software Version and Type
TLDR s0z3na needed help with determining their installed software version and type. v_shnu guided them to locate this information via the settings page or an API.
Feb 06, 2023 (10 months ago)
Feb 07, 2023 (10 months ago)
Feb 08, 2023 (10 months ago)
enterprisefolder inside your installation, you are using the EE edition
Indexed 2214 threads (46% resolved)
Checking Chatwoot Version Query
Hamendra enquired about verifying Chatwoot version, and sojan_official guided him to check it via accessing installation_url/api.
Issues Installing Chatwoot on Ubuntu 22.4
jorge_13494 struggled to install Chatwoot on Ubuntu 22.4 due to outdated scripts and dependency issues. v_shnu suggested the docker version. lourenco9597 offered troubleshooting tips, but the issues remained unresolved.
Troubleshooting Error during 3.0.0 Update
patrickvandenhoek experienced an error while upgrading software to 3.0.0. ziekbaboon advised a backup and shared a guide to resolve git problems. After applying the solution, patrickvandenhoek reported successful update.
Upgrading Docker Assistance Request
playnowgames needed help upgrading Docker. sojan_official shared a link to Docker’s upgrading guide.
Resolving Empty Settings Panel Issue in Docker
devin.cl experienced an issue with a blank settings panel after upgrading their Docker self-hosted platform. With the help of sojan_official, it was determined that the CE images did not contain a feature management section, but specific features could be enabled using a migration code from the rails console.