Help Setting Up Whatsapp API and Make Adjustments in CSAT
TLDR yls5 was having difficulty with setting up the WhatsApp API. sojan_official provided detailed instructions, advice on changing tokens, connecting multiple chatboxes, and clarifications about updating profile pictures and changing CSAT messages.
Jul 07, 2022 (18 months ago)
Jul 08, 2022 (18 months ago)
run all the steps as mentioned in upgrade instructions. except for the red underlined one. replace that with
git checkout develop && git pull
the order of the steps matters. so please run it in the same order
RAILS_ENV=production rake assets:clean assets:clobber assets:precompile
and restart ?
Jul 12, 2022 (18 months ago)
IS it possible to change the token of the whatsapp inbox?
Jul 13, 2022 (17 months ago)
Indexed 2214 threads (46% resolved)
Resolving Whatsapp Access Expiration Issue
mkarzoun asked how to fix a Whatsapp connection issue. sojan_official and lourenco9597 suggested regenerating tokens and checking webhook configurations, but the issue remained unresolved.
Configuring Webhooks for WhatsApp Cloud API
thewallacy struggled to configure webhooks for the WhatsApp Cloud API. sojan_official suggested creating a chatwoot inbox, which provides a webhook URL for configuration at the Facebook end. thewallacy confirmed this resolved their issue.
WhatsApp Cloud Channel Setup Issue in Chatwoot
mobioki is having trouble setting up WhatsApp Cloud Channel in Chatwoot, despite correct credentials and tokens. Both sojan_official and Michael T engaged, no solution provided yet.
Sending Interactive Messages via WhatsApp through Chatwoot
el_scott sought help to send interactive messages on WhatsApp using Chatwoot. sojan_official and d3x73rz1n provided effective references and solution. yousseff063 shared a limitation.
Integrating WhatsApp Cloud API with Chatwoot
drdaga asked about integrating WhatsApp Cloud API with Chatwoot. sojan_official explained the need for a bridge service for events and conversations, which drdaga agreed to try.