Facebook Page Integration Issue with Chatwoot
TLDR cosmicsound encountered an issue where out of 7 pages, only 3 were integrating with Chatwoot, despite identical permissions. sojan_official mentioned tracking this over a GitHub issues link.
Needle
Sun, 23 Jul 2023 10:21:09 UTCPlease add any additional information to this thread. The team will follow up.
cosmicsound
Sun, 23 Jul 2023 10:21:54 UTCHi, I just made all by the docs and added all pages that we manage to make a test. What is weird is that from 7 apps, chatwoot can work with 3 only, ignoring 4.
cosmicsound
Sun, 23 Jul 2023 10:22:04 UTCAnyone knows what can do this behaviour?
cosmicsound
Sun, 23 Jul 2023 10:22:15 UTCI have double checked permissions on fb side.
cosmicsound
Sun, 23 Jul 2023 10:22:34 UTCThe working apps, have same rights like the ones not working.
cosmicsound
Sun, 23 Jul 2023 10:22:50 UTCIs just weird, I can replicate this infinitly in chatwoot.
cosmicsound
Sun, 23 Jul 2023 10:28:36 UTC
cosmicsound
Sun, 23 Jul 2023 10:29:14 UTC
cosmicsound
Sun, 23 Jul 2023 10:29:24 UTC
cosmicsound
Sun, 23 Jul 2023 10:29:41 UTC
cosmicsound
Sun, 23 Jul 2023 10:29:52 UTC
cosmicsound
Sun, 23 Jul 2023 10:30:07 UTC
cosmicsound
Sun, 23 Jul 2023 10:30:13 UTCI added here step by step what I see.
cosmicsound
Sun, 23 Jul 2023 10:34:37 UTCIn the end from all the apps in the app. Only 3 works;
cosmicsound
Sun, 23 Jul 2023 10:34:48 UTCRest simply are not pulled in Chatwoot.
cosmicsound
Sun, 23 Jul 2023 10:35:01 UTCAnyone knows how to debug or what could cause such behaviours?
sojan_official
Wed, 26 Jul 2023 15:45:02 UTCtracking this over https://github.com/chatwoot/chatwoot/issues/7269
cosmicsound
Sun, 23 Jul 2023 10:21:08 UTCFacebook missing pages